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When you open an account with 502bd, these terms set out the rules that govern how you use the site, your wallet, and every transaction you make. Access to 502bd and eligibility to participate depend on your local law and the regions where these services are permitted.
These terms form the agreement between you and 502bd each time you access the site or use any feature within it. They apply regardless of the device you use — mobile browser, tablet or desktop — and they cover every action taken under your account credentials. Where you fund your account through bKash, Nagad, Rocket, or Bank Transfer, the specific transaction rules shown in your account wallet area also apply alongside these terms. We may update these terms when operational or regulatory conditions require it. When we do, we will post the revised version on this page and the updated date will change. Continuing to use the site after an update is posted means you accept the revised terms. If any part of these terms conflicts with local law in your region, local law takes precedence to the extent of that conflict. Eligibility to create an account and access our services depends on the laws that apply in your location. It is your responsibility to confirm that accessing this site is permitted where you are. If you have questions about a specific clause, our support team is reachable through the contact routes listed on this page.
These terms apply specifically to the 502bd platform and the account you hold with us. Some services connected to your account — such as payment network processing through bKash or Nagad, or game content delivered by studios in the lobby — are provided by third parties under separate arrangements. The distinction matters: your rights and obligations under this document relate to your account and your use of the 502bd site, not to the internal policies of those third-party operators. If a third party's terms conflict with ours, contact our support team and we will clarify which rules govern the specific action in question.
These terms cover account creation, login, identity verification steps shown in your account, and any suspension or closure of your account by either party. Rules on access eligibility are jurisdiction-dependent and outlined in the eligibility clause of the full terms.
Every wallet movement — deposits via bKash, Nagad, Rocket or Bank Transfer, and withdrawals to your verified method — falls under these terms. Limits and verification steps are shown inside your account wallet area; we do not publish fixed amounts here.
Game titles available in the lobby, promotional notices posted on the site, and any written or visual material we publish are covered. Content is subject to change without prior notice; what you see in the lobby at the time of play is the current available set.
Payment processors, game studios, and any external service you reach via a link from our site operate under their own terms. We are not responsible for those third-party terms, and this policy does not extend to services outside the 502bd platform itself.
You have specific practical rights in how you engage with this policy. You can request a record of the transactions logged against your account by navigating to the transaction history section in your signed-in wallet area — every deposit and withdrawal is listed there with date, method and status. If any personal detail on your account is incorrect — your name, contact information or linked wallet number for bKash, Nagad or Rocket — you can update it through the account settings fields or by raising a correction request with our support team. If you believe a transaction has been processed incorrectly, you have the right to raise a dispute by contacting us via the published support routes. We will acknowledge your query and investigate the record on file. You may also request a copy of the current version of these terms at any time by reaching out through live chat or email as listed in the support section of this page.
Your full transaction history is visible in the wallet section of your signed-in account. Each entry shows the method used — bKash, Nagad, Rocket or Bank Transfer — alongside the date and processing status recorded on our side.
Use the account settings page to update contact information or linked wallet details. For corrections that require identity verification, submit a request through our support team and follow the steps they provide.
If a clause in these terms is unclear or you need confirmation of how a rule applies to your account, contact support directly. We will respond with the relevant policy language and explain how it applies to your specific situation.
You may request closure of your account at any time by contacting our support team. Any remaining wallet balance will be processed to your verified withdrawal method in line with the transaction rules that apply at that time.
If any part of these terms raises a question or you need to take action on your account — whether that's a transaction dispute, a data correction or a general policy clarification — use the contact routes published on the site. We do not list operating hours here because availability is shown in the live chat interface when you open it.
Open the live chat widget from any page on the site. This is the most direct way to raise a terms-related question or flag an account issue that needs attention.
Send your query to the support email address listed in the Contact section of the site. Include your account username and a clear description of the clause or transaction you are asking about.
The Help section inside your signed-in account contains answers to common policy and wallet questions. Check there first — many transaction and eligibility questions are answered without needing to contact the team.
These commitments explain how we manage the information connected to your account and how we handle changes to this policy over time. We do not share your account data with third parties except where required to process a transaction — for example, passing your bKash or Nagad wallet reference to the payment processor to complete a transfer. Game studios listed in the lobby receive no personal account data from us.
We retain account and transaction records in line with the operational requirements of the platform and any applicable legal obligations. The specific retention period for your account data is stated in our Privacy Policy, which is published separately on this site.
We use cookies to keep your session active while you browse the lobby and to remember account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how some features of the site function during your session.
When these terms change, we update this page and revise the effective date at the top of the document. We do not send individual notifications for every amendment, so we recommend checking this page periodically if you have an active account.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, contact our support team immediately through live chat or email so we can review the account activity and take appropriate action.
These answers cover the questions we see most often about how these terms work, what your rights are, and how to take action on your account.
Yes. Every deposit or withdrawal processed through bKash, Nagad, Rocket or Bank Transfer falls under these terms. The payment processor also operates under its own network rules, but your account-side obligations and rights are governed by what is written here.
Access to 502bd and eligibility to hold an account depend on your local law and the eligible regions where these services are permitted. It is your responsibility to confirm that accessing the site is lawful in your location before creating or using an account.
We update the effective date on this page whenever the terms change. The revised version is posted here immediately. Continuing to use the site after an update is posted means you have accepted the revised terms, so we recommend reviewing this page when you log in after a period of inactivity.
Open the transaction history in your wallet area to check the record first. If the entry still looks incorrect, contact our support team through live chat or email, provide your account username and the transaction reference, and we will investigate the record on file.
Minor updates — contact number, email address, linked wallet reference for bKash or Nagad — can be made through account settings while signed in. Changes that require identity verification need to go through our support team, who will walk you through the required steps.
Game content in the lobby is provided by studios including PG Soft and CQ9, but they operate under their own arrangements. These terms cover your account and your use of the 502bd platform. Any issue with a specific game title should be raised with our support team, who will liaise as needed.